Laser hardware failure. A laser hardware component failed. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power on the printer. If the problem occurs again, request service.
Laser card exit jam. The card exit path is blocked in the laser. 1. Unlock and open the laser access door and the laser chamber door. 2. Remove any cards found. 3. Close the laser chamber door. 4. Close and lock the laser access door.
Lost card in laser. The card is not positioned correctly in the laser. 1. Unlock and open the laser access door and the laser chamber door. 2. Remove any cards found. 3. Close the laser chamber door. 4. Close and lock the laser access door.
Laser power board error. The laser power supply board had an error. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power on the printer. If the problem occurs again, request service.
Laser not available. A communication error occurred between the printer and the laser. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power on the printer. If the problem occurs again, request service.
Card indexer error. The laser card indexer failed to complete a move. 1. Unlock and open the laser access door and laser chamber door. 2. Remove any cards found. 3. Close the laser chamber door. 4. Close and lock the laser access door. If the problem occurs again, request service.