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STOP! READ BEFORE YOU RENEW


Renewing your Entrust SSL/TLS Certificate will require you to login to your Entrust Certificate Services Light Account which will open in a separate browser window. If you're ready, click Login to begin your renewal.

OR, if you're not sure what is required to renew read the RENEWAL INSTRUCTIONS below.


RENEWAL INSTRUCTIONS


  1. 1. Log in to your Entrust Certificate Services Lite Account.

  2. 2. Enter your 2-factor authentication challenge.

  3. You will either receive an SMS message with a One-Time Password, or you will be prompted to enter your Entrust Grid Card Challenge depending om which option setup initially. If you are not able to provide a challenge, click the link below the challenge input box to reconfigure your second factor challenge. (If you cannot login, contact Customer Support at 1-866-267-9297).

  4. 3. Select the certificate that you wish to renew and click the "Renew" icon.

  5. 4. Complete the renewal form and provide your credit card information.

  6. You will be prompted to provide a new Certificate Signing Request (CSR) and to review the domain names you would like to include.

  7. 5. Wait a moment for verification.

  8. We will contact you if there are any issues with the verification.

  9. 6. Look for a verification email which contains a link to retrieve your certificate.

For Log In issues, call Customer Support at 1-866-267-9297 (North America) or 1-613-270-2680 (International)