To fax inquiries, support documents or to submit your Proof of Right, please use either of these numbers:

  • Fax: 1 (877) 839-3538 (toll free within North America)
  • Fax: 1 (613) 270-3260 (outside of North America)

Hours of Operation:

Sunday 8:00 PM ET to Friday 8:00 PM ET

Phone and Fax:

Phone: 1-866-267-9297 (toll free within North America)

Fax: 1-877-839-3538 (toll free within North America)

Phone: 1-613-270-2680 (outside of North America)

Fax: 1-613-270-3260 (outside of North America)


Mailing Address

1000 Innovation Dr.
Ottawa, Ontario

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